Our Reviews
Barry V|2020 Buick Encore GX
Confirmed Service Customer
3/12/2025
No surprises. In and out on time. Great people.
Trenton, IL
Dreaux B|2025 Chevrolet Equinox
Confirmed Service Customer
3/12/2025
They were very friendly and helpful when I brought my car in for a routine oil change. Explained everything well and were very courteous.
Mascoutah, IL
Michael Q|2015 GMC Terrain
Confirmed Service Customer
3/12/2025
Great People, Great Service, well worth the trip for the Absolute Best service a person could ask for... Great Job by all involved !!!
Smithton, IL
Mark M|2019 Chevrolet Trax
Confirmed Service Customer
3/19/2025
Had problem with my heater fan. Still covered under my extended warranty. They quickly replaced it and I was on my way .
Shiloh, IL
Rhonda N|2022 Chevrolet Equinox
Confirmed Service Customer
3/23/2025
Everything was wonderful. Very friendly staff
Lebanon, IL
Kevin J|2009 Chevrolet Silverado
Confirmed Service Customer
3/27/2025
This dealership is awesome they are very knowledgeable and friendly!
Breese, IL
Cory J|2020 Chevrolet Malibu
Confirmed Service Customer
4/16/2025
Quick and friendly
Breese, IL
Judith B|2018 Chevrolet Suburban
Confirmed Service Customer
4/17/2025
Excellent service and communication
Marine, IL
Barry V|2020 Buick Encore GX
Confirmed Service Customer
4/19/2025
Everything was great. No surprises.
Trenton, IL
Mark M|2019 Chevrolet Trax
Confirmed Service Customer
4/28/2025
Outstanding as always. Service department is great. I would not go anywhere else.
Shiloh, IL
Robert J|2024 Chevrolet Tahoe
Confirmed Service Customer
5/12/2025
great
Aviston, IL
Paul P|2015 Chevrolet Malibu
Confirmed Service Customer
5/15/2025
Good service and friendly staff.
Trenton, IL
Dennis S|2018 Chevrolet Equinox
Confirmed Service Customer
5/16/2025
Great service. Oil change and tire rotation with 27 point inspection. And still made it to work. Great job.
Trenton, IL
Linda L|2017 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
Excellent as always!
Aviston, IL
Gary P|2018 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
It was great. Timely. Kept me informed throughout the process. Explained the issue and the solution. Thoroughly went through the warranty and the work completed. Very pleased.
Trenton, IL
Martin P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/3/2025
I chose to wait for my service and was told it would take about an hour. On the dot. Couldn't be more happy with the people and service I received.
Mascoutah, IL
Jill W|2023 Chevrolet Camaro
Confirmed Service Customer
3/4/2025
Have been going to Deien for years. Great service and friendly staff.
Trenton, IL
James D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/6/2025
no
New Baden, IL
Commercial T|2017 GMC Canyon
Confirmed Service Customer
3/6/2025
Both of the vehicles that I dropped off were repaired ahead of schedule and I didn't have any issues with the repairs, so I was very satisfied.
Belleville, IL
Richard S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/27/2025
It was fine, no problems. Oil change and fix of a broken glove box.
Lebanon, IL
Timothy D|2007 Chevrolet Impala
Confirmed Service Customer
4/11/2025
Everyone was fantastic. Very friendly & very helpful!!
Breese, IL
Kenneth W|2018 Chevrolet Equinox
Confirmed Service Customer
4/11/2025
Friendly courteous service
Trenton, IL
Adam K|2018 Chevrolet Colorado
Confirmed Service Customer
4/14/2025
Awesome service. Like always
Highland, IL
John B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2025
Good communication and service
Breese, IL
Paul W|2020 Chevrolet Colorado
Confirmed Service Customer
5/10/2025
Great customer service!
Trenton, IL
Raymond R|2020 GMC Acadia
Confirmed Service Customer
5/13/2025
Took our car in fornoil change and to check radio that sometimes works but most of the time has terrible static. Did the oil change and was told they were going to replace antenna in couple of days and as of yet have not heard anything.
Breese, IL
Jonathan S|2025 Chevrolet Traverse
Confirmed Service Customer
5/17/2025
Quick and efficient
Germantown, IL
Ken L|2003 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2025
Always good and dependable 😇
Breese, IL
Tracy K|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/14/2025
This dealership sets the bar for how all dealerships should be ran.
Shattuc, IL
Matthew F|2023 Chevrolet Equinox
Confirmed Service Customer
6/21/2025
Outstanding
Trenton, IL
Dee K|2015 GMC Acadia
Confirmed Service Customer
5/22/2025
The problem with my car was diagnosed and fixed in a short period of time. I love the convenience of dropping my car off and having it brought back to me.
Trenton, IL
Michael Q|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/12/2025
Fantastic as always across the board !!!
Smithton, IL
John W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/18/2025
Someone drove my truck 15 miles after the service work had been completed and I got a door ding!
Mascoutah, IL
Shane W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
Excellent service. Set an appointment with Dylan, Deien came out and picked my truck up and delivered back to my house. Price is very reasonable and the service is second to none. Highly Highly recommend Deien Chevrolet for all your service needs.
Aviston, IL
Barry A|2023 Chevrolet Equinox
Confirmed Service Customer
7/8/2025
Great service, friendly staff!
Trenton, IL
Kenneth L|2007 Chevrolet Trailblazer
Confirmed Service Customer
7/8/2025
In was great as always
Breese, IL
Donald S|2023 Chevrolet Equinox
Confirmed Service Customer
7/8/2025
very quick very professional
Freeburg, IL
Dennis S|2018 Chevrolet Equinox
Confirmed Service Customer
7/18/2025
Great service, friendly people.
Trenton, IL
Robert H|2024 Chevrolet Equinox
Confirmed Service Customer
7/19/2025
Don't have any.
Trenton, IL
Ronald T|2022 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
THEY ARE VERY PEOPLE DO GOOD JOB ON ALL WHAT HAS TO DONE
Aviston, IL
Chad K|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/30/2025
Great
Aviston, IL
David S|2021 GMC 1500 Sierra
Confirmed Service Customer
8/12/2025
Last minute got us into see what was going on with our truck! So thankful because we were leaving for vacation in a few days! Also so thankful for the ride back home from the dealership and even dropping off the truck when it was completed! Amazing service!
Trenton, IL
Edward F|2019 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
My issue was quickly diagnosed but was not resolved reportedly due to replacement parts (tire monitor batteries) being on back order. I asked what that meant in real time and was told it could be next week or 3 months until the parts came in. That said, I went to Dobbs Tire and Auto and had the necessary parts installed the same day at nearly half the quoted dealer cost. Sorry for the first ever bad review but you all failed miserably on this one
Fairview Heights, IL
Leroy T|2011 Chevrolet Cruze
Confirmed Service Customer
6/21/2025
Everything went well: scheduling, problem analysis, and communication of corrective action. Car received as promised. Great team with excellent mechanics.
Highland, IL
John P|2023 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
the time i spent there was ok wasn't expecting 5 hour stay. they were having trouble rebooting my car's computer
O'Fallon, IL
Marty S|2023 Chevrolet Blazer
Confirmed Service Customer
6/27/2025
Professional
Carlyle, IL
Tammi D|2024 Chevrolet Trax
Confirmed Service Customer
7/1/2025
They were fast and efficient
Trenton, IL
Tanya P|2019 Chevrolet Cruze
Confirmed Service Customer
7/1/2025
Alls ways picked my car up.
Aviston, IL
Dreaux B|2025 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
As always, super quick service!! Waited while my car got an oil change and I didn’t even wait an hour. Super efficient and always professional!
Mascoutah, IL
Jonathan S|2025 Chevrolet Traverse
Confirmed Service Customer
7/10/2025
Appreciate the loaner car and quick, friendly service!
Germantown, IL
Connie F|2020 Chevrolet Blazer
Confirmed Service Customer
7/11/2025
Very helpful, professional, courteous and knowledgeable!!!
Trenton, IL
Dennis S|2018 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
Great service and people
Trenton, IL
Jonathan S|2025 Chevrolet Blazer
Confirmed Service Customer
7/31/2025
Excellent service
Germantown, IL
Larry B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2025
I assume you are waiting to hear back from GM with my problem. Have not heard back from you I’m. 25 yr customer .
Trenton, IL
Adam K|2024 Chevrolet Blazer
Confirmed Service Customer
8/19/2025
Fantastic service. The pick up from home is awesome.
Highland, IL
Judith B|2018 Chevrolet Suburban
Confirmed Service Customer
8/21/2025
Great dealership!
Marine, IL
Kevin J|2017 Chevrolet Malibu
Confirmed Service Customer
8/21/2025
Everything was great!
Breese, IL
Ed D|2012 Buick Verano
Confirmed Service Customer
8/23/2025
Always excellent timely, kind and excellent service
Venedy, IL
Leonard M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/25/2025
Deien Chevrolet goes out of their way to please their customers. Very friendly people in service department & they care about their customers. I would definitely recommend them.
Granite City, IL
Gregory B|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/25/2025
Had several different problems that they fixed.
Belleville, IL
Bradley H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/10/2025
The dealership and salesmen were very accommodating to our hectic schedule and limited time to communicate. There also appeared to be a great deal of transparency surrounding the deal, which was very much appreciated. Overall, it was a very good experience, which is rare with car dealerships.
New Baden, IL
Kent D|2025 Chevrolet Trax
Confirmed Service Customer
9/12/2025
Totally awesome service!
Mascoutah, IL
Paul P|2015 Chevrolet Malibu
Confirmed Service Customer
9/12/2025
The service was very good, the personnel were friendly and efficient.
Trenton, IL
James D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
?
New Baden, IL
Melanie B|2017 GMC Terrain
Confirmed Service Customer
9/18/2025
It was great!
Greenville, IL
Ronald T|2001 Chevrolet Silverado 1500
Confirmed Service Customer
9/24/2025
THEY TOOK GOOD CARE OF THE SERVICE I NEEDED ILL BE BACK GOOD JOB
Aviston, IL
Paul P|2015 Chevrolet Malibu
Confirmed Service Customer
10/19/2025
Helpful personnel, quick service, easy to get to, clean facilities.
Trenton, IL
Dennis S|2018 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
Great service. The team went to my house to pick up my dead car on Friday. Got it to the dealer where they quickly diagnosed the problem and ordered the part which arrived Monday and I got my car back by Monday evening. Great service and communication.
Trenton, IL
Elliot B|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/26/2025
Awesome service
Highland, IL
John M|2024 Chevrolet Trax
Confirmed Service Customer
10/27/2025
We have the best experience here. We are treated like family instead of just a customer. They go above and beyond to explain things and provide quality service.
Lebanon, IL
Jared S|2016 GMC 1500 Sierra
Confirmed Service Customer
11/1/2025
Their service department went above and beyond for the service on my pick up truck
Highland, IL
Jonathan G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
Top notch work and pricing to keep the truck in top shape.
Troy, IL
Judith B|2018 Chevrolet Suburban
Confirmed Service Customer
11/14/2025
Asked to have an exhaust leak checked while getting my oil change. Exhaust is very loud and you can smell exhaust in cabin. I was told, " didn't notice anything". From the time my vehicle was pulled out of shop until checkout was thirty minutes, went to counter once and told, we are working on your ticket....it's an oil change. Nothing to look up, should be a package entry. ( I was a service manager for ten years) . Then to my surprise, my oil change had increased in price from the last time by 30 %. Guess thats what was taking so long. ?????
Marine, IL
Nancy H|2017 Chevrolet Trax
Confirmed Service Customer
9/9/2025
Service as scheduled. Clean, convenient waiting area. Professional and friendly staff.
Belleville, IL
Kathy K|2022 GMC 3500HD Sierra
Confirmed Service Customer
9/11/2025
Always receive good service at Deien.
Mascoutah, IL
Jennifer M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/14/2025
FABULOUS SERVICE ALL THE TIME!
New Baden, IL
Steven A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/24/2025
Great service
Lebanon, IL
Mary B|2012 Buick LaCrosse
Confirmed Service Customer
9/27/2025
fixed low psi on right front tire in a timely and reasonable manner. they are consciously people and called to ask about a concern and info about my wife's tire. 5 star service as always.
Trenton, IL
Melanie B|2017 GMC Terrain
Confirmed Service Customer
10/9/2025
It was great service!
Greenville, IL
Wendelyn E|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/10/2025
Goid
Highland, IL
Loretta B|2012 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Very through!!
New Baden, IL
Lisa H|2025 Chevrolet Trax
Confirmed Sales Customer
10/27/2025
At every step of the process I had excellent service. All of staff were helpful, knowledgeable, and patient with my questions. They went above my expectations to make the purchase easy for me, especially Tony. He was very knowledgeable and great to work with. I will recommend Deien to everyone.
Fairview Heights, IL
Michael Q|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/3/2025
Great Service every time you visit. Friendly staff makes you feel at home... Great job done by all !!!
Smithton, IL
Loretta B|2012 Chevrolet Equinox
Confirmed Service Customer
11/4/2025
Great job well done
New Baden, IL
Ronald A|2005 GMC Envoy
Confirmed Service Customer
11/5/2025
We always get great service at Deien
Trenton, IL
Rhonda N|2022 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
Always very professional, friendly and helpful
Lebanon, IL
Gary P|2018 GMC 1500 Sierra
Confirmed Service Customer
11/24/2025
Quick schedule. Quick with new parts. Done in a timely manner. Great communication.
Trenton, IL
Judy K|2020 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Guys are friendly and get the job done on time. They treat me right!
Trenton, IL
Paul W|2020 Chevrolet Colorado
Confirmed Service Customer
11/21/2025
Great customer service
Trenton, IL
Dee K|2015 GMC Acadia
Confirmed Service Customer
12/4/2025
Always great service and I have always loved the convenience of dropping my vehicle off and getting a ride home from one of the associates and they always return my car to me. Top notch customer service. Thank you!
Trenton, IL
Marsha S|2012 Chevrolet Traverse
Confirmed Service Customer
12/4/2025
Made an appointment to have my Traverse detailed, it came back amazing! Todd did a great job on it! Ended up having them do an oil change as well. They were very accommodating, and delivered my car back to me when they were finished. I'm definitely going to miss this place!!
Summerfield, IL
James B|2022 Chevrolet Equinox
Confirmed Service Customer
12/16/2025
Excellent as always.
Trenton, IL
Jill W|2023 Chevrolet Camaro
Confirmed Service Customer
12/17/2025
Always happy with the service at Deien Chevrolet. So sad to see them close.
Trenton, IL
Shawn F|2025 Chevrolet Colorado
Confirmed Service Customer
12/19/2025
Always great service here you will be missed
Highland, IL
Michael R|2000 Chevrolet Blazer
Confirmed Service Customer
12/4/2025
Always the best, none better. Too bad GM doesn't seem to understand how exceptionally well this dealership represents GM's interests and has chosen to shut them down at Christmas time no less. I own nothing but GM vehicles, but this is enough to make one want to switch brands. Yeah, I understand from GM's point of view this is simply 'business'. But the employees and customers they serve so well and who depend on their service are left out in the cold. Seems GM has no sense of 'family', or at least puts a low priority on it, and that's a real shame. Does anyone have a good number for Ford'?
Trenton, IL
Bill G|2020 Buick Envision
Confirmed Service Customer
12/8/2025
Great service.
Trenton, IL
Barry A|2023 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
Hate to see you closing your dealership.
Trenton, IL