Our Reviews

Barry V|2020 Buick Encore GX

Confirmed Service Customer

3/12/2025

No surprises. In and out on time. Great people.

Trenton, IL

Dreaux B|2025 Chevrolet Equinox

Confirmed Service Customer

3/12/2025

They were very friendly and helpful when I brought my car in for a routine oil change. Explained everything well and were very courteous.

Mascoutah, IL

Michael Q|2015 GMC Terrain

Confirmed Service Customer

3/12/2025

Great People, Great Service, well worth the trip for the Absolute Best service a person could ask for... Great Job by all involved !!!

Smithton, IL

Mark M|2019 Chevrolet Trax

Confirmed Service Customer

3/19/2025

Had problem with my heater fan. Still covered under my extended warranty. They quickly replaced it and I was on my way .

Shiloh, IL

Rhonda N|2022 Chevrolet Equinox

Confirmed Service Customer

3/23/2025

Everything was wonderful. Very friendly staff

Lebanon, IL

Kevin J|2009 Chevrolet Silverado

Confirmed Service Customer

3/27/2025

This dealership is awesome they are very knowledgeable and friendly!

Breese, IL

Cory J|2020 Chevrolet Malibu

Confirmed Service Customer

4/16/2025

Quick and friendly

Breese, IL

Judith B|2018 Chevrolet Suburban

Confirmed Service Customer

4/17/2025

Excellent service and communication

Marine, IL

Barry V|2020 Buick Encore GX

Confirmed Service Customer

4/19/2025

Everything was great. No surprises.

Trenton, IL

Mark M|2019 Chevrolet Trax

Confirmed Service Customer

4/28/2025

Outstanding as always. Service department is great. I would not go anywhere else.

Shiloh, IL

Robert J|2024 Chevrolet Tahoe

Confirmed Service Customer

5/12/2025

great

Aviston, IL

Paul P|2015 Chevrolet Malibu

Confirmed Service Customer

5/15/2025

Good service and friendly staff.

Trenton, IL

Dennis S|2018 Chevrolet Equinox

Confirmed Service Customer

5/16/2025

Great service. Oil change and tire rotation with 27 point inspection. And still made it to work. Great job.

Trenton, IL

Linda L|2017 Chevrolet Equinox

Confirmed Service Customer

5/19/2025

Excellent as always!

Aviston, IL

Gary P|2018 GMC 1500 Sierra

Confirmed Service Customer

5/21/2025

It was great. Timely. Kept me informed throughout the process. Explained the issue and the solution. Thoroughly went through the warranty and the work completed. Very pleased.

Trenton, IL

Martin P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/3/2025

I chose to wait for my service and was told it would take about an hour. On the dot. Couldn't be more happy with the people and service I received.

Mascoutah, IL

Jill W|2023 Chevrolet Camaro

Confirmed Service Customer

3/4/2025

Have been going to Deien for years. Great service and friendly staff.

Trenton, IL

James D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/6/2025

no

New Baden, IL

Commercial T|2017 GMC Canyon

Confirmed Service Customer

3/6/2025

Both of the vehicles that I dropped off were repaired ahead of schedule and I didn't have any issues with the repairs, so I was very satisfied.

Belleville, IL

Richard S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/27/2025

It was fine, no problems. Oil change and fix of a broken glove box.

Lebanon, IL

Timothy D|2007 Chevrolet Impala

Confirmed Service Customer

4/11/2025

Everyone was fantastic. Very friendly & very helpful!!

Breese, IL

Kenneth W|2018 Chevrolet Equinox

Confirmed Service Customer

4/11/2025

Friendly courteous service

Trenton, IL

Adam K|2018 Chevrolet Colorado

Confirmed Service Customer

4/14/2025

Awesome service. Like always

Highland, IL

John B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

4/21/2025

Good communication and service

Breese, IL

Paul W|2020 Chevrolet Colorado

Confirmed Service Customer

5/10/2025

Great customer service!

Trenton, IL

Raymond R|2020 GMC Acadia

Confirmed Service Customer

5/13/2025

Took our car in fornoil change and to check radio that sometimes works but most of the time has terrible static. Did the oil change and was told they were going to replace antenna in couple of days and as of yet have not heard anything.

Breese, IL

Jonathan S|2025 Chevrolet Traverse

Confirmed Service Customer

5/17/2025

Quick and efficient

Germantown, IL

Ken L|2003 Chevrolet Silverado 1500

Confirmed Service Customer

6/12/2025

Always good and dependable 😇

Breese, IL

Tracy K|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/14/2025

This dealership sets the bar for how all dealerships should be ran.

Shattuc, IL

Matthew F|2023 Chevrolet Equinox

Confirmed Service Customer

6/21/2025

Outstanding

Trenton, IL

Dee K|2015 GMC Acadia

Confirmed Service Customer

5/22/2025

The problem with my car was diagnosed and fixed in a short period of time. I love the convenience of dropping my car off and having it brought back to me.

Trenton, IL

Michael Q|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/12/2025

Fantastic as always across the board !!!

Smithton, IL

John W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/18/2025

Someone drove my truck 15 miles after the service work had been completed and I got a door ding!

Mascoutah, IL

Shane W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2025

Excellent service. Set an appointment with Dylan, Deien came out and picked my truck up and delivered back to my house. Price is very reasonable and the service is second to none. Highly Highly recommend Deien Chevrolet for all your service needs.

Aviston, IL

Barry A|2023 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

Great service, friendly staff!

Trenton, IL

Kenneth L|2007 Chevrolet Trailblazer

Confirmed Service Customer

7/8/2025

In was great as always

Breese, IL

Donald S|2023 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

very quick very professional

Freeburg, IL

Dennis S|2018 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Great service, friendly people.

Trenton, IL

Robert H|2024 Chevrolet Equinox

Confirmed Service Customer

7/19/2025

Don't have any.

Trenton, IL

Ronald T|2022 Chevrolet Equinox

Confirmed Service Customer

7/28/2025

THEY ARE VERY PEOPLE DO GOOD JOB ON ALL WHAT HAS TO DONE

Aviston, IL

Chad K|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/30/2025

Great

Aviston, IL

David S|2021 GMC 1500 Sierra

Confirmed Service Customer

8/12/2025

Last minute got us into see what was going on with our truck! So thankful because we were leaving for vacation in a few days! Also so thankful for the ride back home from the dealership and even dropping off the truck when it was completed! Amazing service!

Trenton, IL

Edward F|2019 Chevrolet Traverse

Confirmed Service Customer

8/20/2025

My issue was quickly diagnosed but was not resolved reportedly due to replacement parts (tire monitor batteries) being on back order. I asked what that meant in real time and was told it could be next week or 3 months until the parts came in. That said, I went to Dobbs Tire and Auto and had the necessary parts installed the same day at nearly half the quoted dealer cost. Sorry for the first ever bad review but you all failed miserably on this one

Fairview Heights, IL

Leroy T|2011 Chevrolet Cruze

Confirmed Service Customer

6/21/2025

Everything went well: scheduling, problem analysis, and communication of corrective action. Car received as promised. Great team with excellent mechanics.

Highland, IL

John P|2023 Chevrolet Equinox

Confirmed Service Customer

6/25/2025

the time i spent there was ok wasn't expecting 5 hour stay. they were having trouble rebooting my car's computer

O'Fallon, IL

Marty S|2023 Chevrolet Blazer

Confirmed Service Customer

6/27/2025

Professional

Carlyle, IL

Tammi D|2024 Chevrolet Trax

Confirmed Service Customer

7/1/2025

They were fast and efficient

Trenton, IL

Tanya P|2019 Chevrolet Cruze

Confirmed Service Customer

7/1/2025

Alls ways picked my car up.

Aviston, IL

Dreaux B|2025 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

As always, super quick service!! Waited while my car got an oil change and I didn’t even wait an hour. Super efficient and always professional!

Mascoutah, IL

Jonathan S|2025 Chevrolet Traverse

Confirmed Service Customer

7/10/2025

Appreciate the loaner car and quick, friendly service!

Germantown, IL

Connie F|2020 Chevrolet Blazer

Confirmed Service Customer

7/11/2025

Very helpful, professional, courteous and knowledgeable!!!

Trenton, IL

Dennis S|2018 Chevrolet Equinox

Confirmed Service Customer

7/28/2025

Great service and people

Trenton, IL

Jonathan S|2025 Chevrolet Blazer

Confirmed Service Customer

7/31/2025

Excellent service

Germantown, IL

Larry B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/11/2025

I assume you are waiting to hear back from GM with my problem. Have not heard back from you I’m. 25 yr customer .

Trenton, IL

Adam K|2024 Chevrolet Blazer

Confirmed Service Customer

8/19/2025

Fantastic service. The pick up from home is awesome.

Highland, IL

Judith B|2018 Chevrolet Suburban

Confirmed Service Customer

8/21/2025

Great dealership!

Marine, IL

Kevin J|2017 Chevrolet Malibu

Confirmed Service Customer

8/21/2025

Everything was great!

Breese, IL

Ed D|2012 Buick Verano

Confirmed Service Customer

8/23/2025

Always excellent timely, kind and excellent service

Venedy, IL

Leonard M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/25/2025

Deien Chevrolet goes out of their way to please their customers. Very friendly people in service department & they care about their customers. I would definitely recommend them.

Granite City, IL

Gregory B|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/25/2025

Had several different problems that they fixed.

Belleville, IL

Bradley H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/10/2025

The dealership and salesmen were very accommodating to our hectic schedule and limited time to communicate. There also appeared to be a great deal of transparency surrounding the deal, which was very much appreciated. Overall, it was a very good experience, which is rare with car dealerships.

New Baden, IL

Kent D|2025 Chevrolet Trax

Confirmed Service Customer

9/12/2025

Totally awesome service!

Mascoutah, IL

Paul P|2015 Chevrolet Malibu

Confirmed Service Customer

9/12/2025

The service was very good, the personnel were friendly and efficient.

Trenton, IL

James D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/12/2025

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New Baden, IL

Melanie B|2017 GMC Terrain

Confirmed Service Customer

9/18/2025

It was great!

Greenville, IL

Ronald T|2001 Chevrolet Silverado 1500

Confirmed Service Customer

9/24/2025

THEY TOOK GOOD CARE OF THE SERVICE I NEEDED ILL BE BACK GOOD JOB

Aviston, IL

Paul P|2015 Chevrolet Malibu

Confirmed Service Customer

10/19/2025

Helpful personnel, quick service, easy to get to, clean facilities.

Trenton, IL

Dennis S|2018 Chevrolet Equinox

Confirmed Service Customer

10/23/2025

Great service. The team went to my house to pick up my dead car on Friday. Got it to the dealer where they quickly diagnosed the problem and ordered the part which arrived Monday and I got my car back by Monday evening. Great service and communication.

Trenton, IL

Elliot B|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/26/2025

Awesome service

Highland, IL

John M|2024 Chevrolet Trax

Confirmed Service Customer

10/27/2025

We have the best experience here. We are treated like family instead of just a customer. They go above and beyond to explain things and provide quality service.

Lebanon, IL

Jared S|2016 GMC 1500 Sierra

Confirmed Service Customer

11/1/2025

Their service department went above and beyond for the service on my pick up truck

Highland, IL

Jonathan G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/12/2025

Top notch work and pricing to keep the truck in top shape.

Troy, IL

Judith B|2018 Chevrolet Suburban

Confirmed Service Customer

11/14/2025

Asked to have an exhaust leak checked while getting my oil change. Exhaust is very loud and you can smell exhaust in cabin. I was told, " didn't notice anything". From the time my vehicle was pulled out of shop until checkout was thirty minutes, went to counter once and told, we are working on your ticket....it's an oil change. Nothing to look up, should be a package entry. ( I was a service manager for ten years) . Then to my surprise, my oil change had increased in price from the last time by 30 %. Guess thats what was taking so long. ?????

Marine, IL

Nancy H|2017 Chevrolet Trax

Confirmed Service Customer

9/9/2025

Service as scheduled. Clean, convenient waiting area. Professional and friendly staff.

Belleville, IL

Kathy K|2022 GMC 3500HD Sierra

Confirmed Service Customer

9/11/2025

Always receive good service at Deien.

Mascoutah, IL

Jennifer M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/14/2025

FABULOUS SERVICE ALL THE TIME!

New Baden, IL

Steven A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/24/2025

Great service

Lebanon, IL

Mary B|2012 Buick LaCrosse

Confirmed Service Customer

9/27/2025

fixed low psi on right front tire in a timely and reasonable manner. they are consciously people and called to ask about a concern and info about my wife's tire. 5 star service as always.

Trenton, IL

Melanie B|2017 GMC Terrain

Confirmed Service Customer

10/9/2025

It was great service!

Greenville, IL

Wendelyn E|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/10/2025

Goid

Highland, IL

Loretta B|2012 Chevrolet Equinox

Confirmed Service Customer

10/22/2025

Very through!!

New Baden, IL

Lisa H|2025 Chevrolet Trax

Confirmed Sales Customer

10/27/2025

At every step of the process I had excellent service. All of staff were helpful, knowledgeable, and patient with my questions. They went above my expectations to make the purchase easy for me, especially Tony. He was very knowledgeable and great to work with. I will recommend Deien to everyone.

Fairview Heights, IL

Michael Q|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/3/2025

Great Service every time you visit. Friendly staff makes you feel at home... Great job done by all !!!

Smithton, IL

Loretta B|2012 Chevrolet Equinox

Confirmed Service Customer

11/4/2025

Great job well done

New Baden, IL

Ronald A|2005 GMC Envoy

Confirmed Service Customer

11/5/2025

We always get great service at Deien

Trenton, IL

Rhonda N|2022 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

Always very professional, friendly and helpful

Lebanon, IL

Gary P|2018 GMC 1500 Sierra

Confirmed Service Customer

11/24/2025

Quick schedule. Quick with new parts. Done in a timely manner. Great communication.

Trenton, IL

Judy K|2020 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

Guys are friendly and get the job done on time. They treat me right!

Trenton, IL

Paul W|2020 Chevrolet Colorado

Confirmed Service Customer

11/21/2025

Great customer service

Trenton, IL

Dee K|2015 GMC Acadia

Confirmed Service Customer

12/4/2025

Always great service and I have always loved the convenience of dropping my vehicle off and getting a ride home from one of the associates and they always return my car to me. Top notch customer service. Thank you!

Trenton, IL

Marsha S|2012 Chevrolet Traverse

Confirmed Service Customer

12/4/2025

Made an appointment to have my Traverse detailed, it came back amazing! Todd did a great job on it! Ended up having them do an oil change as well. They were very accommodating, and delivered my car back to me when they were finished. I'm definitely going to miss this place!!

Summerfield, IL

James B|2022 Chevrolet Equinox

Confirmed Service Customer

12/16/2025

Excellent as always.

Trenton, IL

Jill W|2023 Chevrolet Camaro

Confirmed Service Customer

12/17/2025

Always happy with the service at Deien Chevrolet. So sad to see them close.

Trenton, IL

Shawn F|2025 Chevrolet Colorado

Confirmed Service Customer

12/19/2025

Always great service here you will be missed

Highland, IL

Michael R|2000 Chevrolet Blazer

Confirmed Service Customer

12/4/2025

Always the best, none better. Too bad GM doesn't seem to understand how exceptionally well this dealership represents GM's interests and has chosen to shut them down at Christmas time no less. I own nothing but GM vehicles, but this is enough to make one want to switch brands. Yeah, I understand from GM's point of view this is simply 'business'. But the employees and customers they serve so well and who depend on their service are left out in the cold. Seems GM has no sense of 'family', or at least puts a low priority on it, and that's a real shame. Does anyone have a good number for Ford'?

Trenton, IL

Bill G|2020 Buick Envision

Confirmed Service Customer

12/8/2025

Great service.

Trenton, IL

Barry A|2023 Chevrolet Equinox

Confirmed Service Customer

12/19/2025

Hate to see you closing your dealership.

Trenton, IL